kavbet is committed to protecting the personal data of every player on its platform. This Privacy Policy explains what information kavbet collects, how it is used, who it may be shared with, and what rights you hold over your own data as a player in Bangladesh.
Six core principles guide the way kavbet handles your personal information — from the moment you register to every transaction you make.
kavbet collects only the personal data that is strictly necessary to operate your account, process payments, verify your identity, and comply with applicable regulatory obligations. No excess data is gathered for profiling or third-party monetisation.
All personal data stored and transmitted by kavbet is protected with 256-bit SSL encryption. Payment information passed through bKash, Nagad, Rocket, and Upay integrations is handled via encrypted channels and is never stored in plain text on kavbet's servers.
You have the right to access, correct, and request deletion of the personal data kavbet holds about you. kavbet will respond to all data access requests within 30 days. Submit your request at any time by contacting [email protected].
kavbet does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. Data is only shared with carefully selected service partners — such as payment processors and identity verification providers — under strict confidentiality agreements.
kavbet retains personal data only for as long as it is necessary to fulfil the purposes for which it was collected, including meeting legal, regulatory, or accounting obligations. Once data is no longer required, it is securely deleted or anonymised in accordance with kavbet's data retention schedule.
kavbet will only send you promotional communications where you have provided your consent at the time of registration. You may withdraw marketing consent at any time by contacting the support team or by updating your communication preferences within your kavbet account settings.
kavbet ("we", "our", "us") operates the online gambling platform available at kavbet.today and is the data controller responsible for the personal information collected from players in Bangladesh and other permitted jurisdictions. We take the privacy of our players extremely seriously and are committed to handling your personal data with transparency, integrity, and security.
This Privacy Policy sets out in clear, plain English what personal data kavbet collects, the purposes for which that data is processed, the legal bases on which we rely, the circumstances under which your data may be shared, the security measures we apply to protect it, how long we keep it, and the rights you have in relation to your own data.
This Policy should be read alongside kavbet's Terms & Conditions and Responsible Gaming Policy. If you have any questions about this Policy or how kavbet uses your data, contact our support team at any time via live chat or at [email protected].
kavbet collects personal data directly from you when you register, use our platform, make transactions, or contact our support team. We also collect certain technical data automatically when you access kavbet.today. The categories of personal data we collect are described below.
When you create a kavbet account, we collect your full legal name, date of birth, residential address (including city — for example, Dhaka, Chittagong, Sylhet, Khulna, or Rajshahi), email address, and mobile phone number. This information is required to create and manage your account and to verify your identity in accordance with kavbet's Know Your Customer (KYC) obligations.
As part of our KYC process, kavbet may request copies of government-issued identity documents such as your National Identity Card (NID), passport, or driving licence, as well as proof of address documents and evidence of ownership of the payment methods you use. These documents are used solely for identity verification and fraud prevention purposes.
kavbet records details of all financial transactions on your account, including deposit amounts, withdrawal requests, payment method references (such as your bKash or Nagad mobile number), transaction timestamps, and account balances. Full card numbers and payment credentials are never stored by kavbet directly — they are handled by our PCI-compliant payment processing partners.
We maintain a record of all gaming activity conducted through your kavbet account, including bets placed, games played, wager amounts, outcomes, and session durations. This data is used to operate our services, settle bets, administer bonuses, and to support our responsible gaming programme.
When you access kavbet.today, our systems automatically collect certain technical data, including your IP address, device type, operating system, browser type and version, referring URL, pages visited, and time spent on the platform. This data helps us maintain platform security, diagnose technical issues, and understand how players use our services.
If you contact kavbet's support team via live chat, email, or any other channel, we retain records of those communications including the content of your messages, the date and time of contact, and any resolution actions taken. This is necessary to maintain service quality and to resolve disputes.
kavbet uses the personal data it collects for the following specific purposes:
| Purpose | Data Used |
|---|---|
| Account creation & management | Registration data, identity documents |
| Processing deposits & withdrawals | Financial data, identity data, payment method references |
| Identity verification (KYC) | Identity documents, registration data, financial data |
| Providing gaming services & settling bets | Gaming activity data, account data |
| Administering bonuses & promotions | Gaming activity data, financial data, registration data |
| Responsible gaming monitoring | Gaming activity data, session data, financial data |
| Fraud prevention & security | Technical data, financial data, identity data, communications data |
| Customer support | Communications data, account data |
| Platform improvement & analytics | Technical & usage data (aggregated or anonymised where possible) |
| Marketing communications (with consent) | Registration data, gaming preferences, contact details |
| Legal & regulatory compliance | All categories as required by applicable law |
kavbet processes your personal data on the following legal bases:
kavbet does not sell, rent, or trade your personal data to any third party for commercial purposes. However, kavbet may share your data with the following categories of third parties where necessary to operate its services or meet its legal obligations:
To process your deposits and withdrawals, kavbet shares the minimum necessary data with payment providers including bKash, Nagad, Rocket, Upay, Visa, and Mastercard processing partners. These providers operate under their own privacy policies and are bound by contractual obligations to protect your data.
kavbet uses third-party identity verification services to conduct KYC checks and verify the authenticity of identity documents submitted by players. Your identity documents and personal details are shared with these providers solely for verification purposes and are not retained by them beyond the verification process.
kavbet's platform is supported by cloud infrastructure and technology service providers who may process personal data on kavbet's behalf as data processors. These partners are contractually required to process data only on kavbet's instructions and to maintain appropriate security standards.
Certain game providers — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — may receive limited technical data (such as a player session token and account identifier) to deliver their games through the kavbet platform. These providers do not receive your full personal profile.
kavbet may be required to disclose personal data to regulatory bodies, law enforcement agencies, or courts of competent jurisdiction where we are legally obligated to do so, including in connection with anti-money laundering investigations, fraud cases, or judicial orders. kavbet will notify you of such disclosure where permitted by law.
Cookies are small text files placed on your device when you visit a website. kavbet uses cookies and similar tracking technologies (such as web beacons and pixel tags) to operate certain essential platform functions, maintain your logged-in session, remember your preferences, and gather aggregated analytics data about how the platform is used.
You can control and delete cookies through your browser settings at any time. Please be aware that disabling essential cookies may impair your ability to log in to your kavbet account or use certain platform features. kavbet does not use third-party advertising cookies or cross-site tracking technologies.
kavbet applies a range of technical and organisational security measures to protect your personal data from unauthorised access, accidental loss, destruction, or disclosure. These measures include:
While kavbet takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are also responsible for maintaining the security of your kavbet login credentials and for not sharing your account details with third parties.
kavbet retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including to satisfy legal, regulatory, accounting, or reporting obligations. The following general retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account registration data | Duration of account plus 5 years after closure |
| Identity verification documents (KYC) | Duration of account plus 5 years after closure |
| Financial & transaction records | 7 years from the date of each transaction |
| Gaming activity records | Duration of account plus 3 years after closure |
| Customer support communications | 3 years from the date of last contact |
| Technical & usage logs | Up to 12 months on a rolling basis |
| Marketing consent records | Until consent is withdrawn, plus 1 year |
When personal data reaches the end of its applicable retention period, kavbet will securely delete or anonymise it in a manner that prevents reconstruction or re-identification.
As a kavbet player, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, contact kavbet's support team via live chat or email at [email protected].
kavbet will respond to all data rights requests within 30 days of receipt. In complex cases, this period may be extended by a further 30 days, in which case kavbet will notify you accordingly.
kavbet is strictly an 18+ platform. kavbet does not knowingly collect or process personal data from individuals under the age of 18. If kavbet discovers that personal data has been collected from a person under 18, that data will be deleted immediately and the associated account will be closed. Any winnings or bonuses accrued by an underage user will be voided in full.
If you are a parent or guardian and believe that your child has created a kavbet account or provided personal data to kavbet, please contact [email protected] immediately so that appropriate action can be taken.
kavbet may send you promotional emails, SMS notifications, or platform messages about new games, bonus offers, seasonal promotions (for example, Eid offers, BPL cricket promotions, or Pohela Boishakh specials), and other kavbet news — but only where you have explicitly consented to receive such communications at the time of registration or subsequently through your account settings.
You may opt out of marketing communications at any time by:
Opting out of marketing communications will not affect the delivery of transactional messages related to your account, such as deposit confirmations, withdrawal notifications, or KYC status updates — these are sent as part of the service and cannot be disabled.
The kavbet platform may contain references to third-party game providers and payment services. kavbet is not responsible for the privacy practices of any third-party service provider, and this Privacy Policy applies solely to personal data collected by kavbet through kavbet.today. We encourage you to review the privacy policies of any third-party service you use in connection with the kavbet platform.
kavbet reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or the way kavbet processes personal data. Where changes are material, kavbet will provide reasonable advance notice to registered players via the email address or mobile number associated with their account, or by posting a prominent notice on kavbet.today.
The date at the top of this page always reflects the date on which this Privacy Policy was most recently updated. Continued use of the kavbet platform following any update constitutes your acknowledgement of the revised Policy.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a concern about the way kavbet has handled your personal data, please contact kavbet's support team through the following channels:
Your data is in safe hands at kavbet. Explore our full game library, read the FAQ for quick answers, or log in to your account and start playing today.
18+ only · Play responsibly · Gambling involves risk